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The experts view - How to optimize Facebook Messenger conversations

Posted by Sarah Fricke on Mar 16, 2017 7:04:45 PM

The Facebook Messenger offers a lot of features. How to choose the best one to engage users in every single interaction?

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Topics: chatbots, Success, facebook

Ready for take-off – The ultimate checklist before you launch your chatbot

Posted by Nicholas Stricker on Feb 21, 2017 4:31:01 PM

Every week I talk to some of our customers to prepare for the launch of  their chatbot. It is part of Spectrm’s service to check the most important aspects of launching chatbots, and it’s my job to help make it successful from the very beginning. Here are the most important things chatbot creators need to ask themselves before they launch:

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Topics: Success

Chatbot Personality is the Key to Retention

Posted by Sarah Fricke on Feb 2, 2017 5:17:48 PM
Insights from a professional script writer

Users have tried chatbots for a while now. Some of them are fun and impressive. But people have also been dealing with bad technology and unsatisfactory prototypes. They tried to figure out why they should use chatbots, even though identifying the purpose is the job of its creator.

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Topics: Success

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