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Sarah Fricke

Sarah is the the Head of Editorial at Spectrm and probably one of the first full-time bot scripters in the world. She really likes ponies. A lot.
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Recent Posts

The experts view - How to optimize Facebook Messenger conversations

Posted by Sarah Fricke on Mar 16, 2017 7:04:45 PM

The Facebook Messenger offers a lot of features. How to choose the best one to engage users in every single interaction?

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Topics: chatbots, Success, facebook

Chatbot Personality is the Key to Retention

Posted by Sarah Fricke on Feb 2, 2017 5:17:48 PM
Insights from a professional script writer

Users have tried chatbots for a while now. Some of them are fun and impressive. But people have also been dealing with bad technology and unsatisfactory prototypes. They tried to figure out why they should use chatbots, even though identifying the purpose is the job of its creator.

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Topics: Success

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